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Privacy Policy

1. INTRODUCTION

Welcome to Jobs.tl. This Privacy Statement explains how Market Timor-Leste (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use the Jobs.tl website and services (collectively, the “Platform”).

We respect your privacy and are committed to protecting your personal information. This Privacy Statement is designed to help you understand what information we collect, how we use it, and what choices you have regarding your information.

By accessing or using our Platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Statement. If you do not agree with our policies and practices, please do not use our Platform.

1.1 Scope of Application

This Privacy Statement applies to all information collected through our Platform, including:

  • Information provided when you register for an account
  • Information contained in your profile, resume, job postings, or service offerings
  • Information collected through your use of the Platform
  • Information received from third parties

1.2 Definitions

In this Privacy Statement:

  • “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to a particular individual.
  • “Employer” means any individual or entity that posts job opportunities or accesses candidate profiles.
  • “Job Seeker” means any individual who uses the Platform to search for employment opportunities or makes their resume available.
  • “Freelancer” means any individual who offers professional services on the Platform.
  • “User” means any individual or entity that accesses or uses the Platform, including Employers, Job Seekers, and Freelancers.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Platform:

2.1 Account Registration Information

When you register for an account, we collect:

  • Name
  • Email address
  • Password
  • Account type (Employer, Job Seeker, or Freelancer)
  • Phone number (optional)
  • Profile picture (optional)

2.2 Profile and Resume Information

Job Seekers and Freelancers may provide:

  • Work experience
  • Education history
  • Skills and qualifications
  • Professional certifications
  • Portfolio samples
  • References
  • Availability and preferences
  • Salary expectations
  • Location information
  • Professional summary

2.3 Job Posting Information

Employers may provide:

  • Company name and description
  • Job titles and descriptions
  • Required qualifications and skills
  • Compensation information
  • Location information
  • Application deadlines
  • Employment type (full-time, part-time, contract, etc.)

2.4 Freelancer Service Information

Freelancers may provide:

  • Service descriptions
  • Pricing information
  • Delivery timeframes
  • Service limitations
  • Portfolio examples
  • Qualifications related to services offered

2.5 Communication Data

We collect information when you:

  • Send or receive messages through the Platform
  • Communicate with our customer support team
  • Participate in surveys or feedback requests
  • Post comments or reviews

2.6 Payment Information

If you make purchases through the Platform, we collect:

  • Payment method information
  • Billing address
  • Transaction history
  • Subscription details

Note: Full credit card numbers are processed by our payment processors and are not stored on our servers.

2.7 Usage Information and Analytics

We automatically collect information about your use of the Platform, including:

  • Pages and features you access
  • Time spent on the Platform
  • Search queries
  • Click-through patterns
  • Interaction with job listings, profiles, or service offerings

2.8 Device and Browser Information

We collect information about the devices and browsers you use to access the Platform, including:

  • IP address
  • Device type
  • Operating system
  • Browser type
  • Screen resolution
  • Language preferences
  • Referring/exit pages
  • Date and time stamps

2.9 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see Section 11 (Cookies and Tracking Technologies).

2.10 Information from Third Parties

We may receive information about you from third parties, including:

  • Social media platforms if you connect your account or share our content
  • Business partners with whom we offer co-branded services or marketing promotions
  • Service providers who help us verify information you provide
  • Publicly available sources for company information (for Employers)

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

3.1 Providing and Improving the Platform

  • Creating and maintaining your account
  • Providing the services you request
  • Personalizing your experience
  • Developing new features and services
  • Troubleshooting technical issues
  • Analyzing usage patterns to improve the Platform

3.2 Facilitating Connections Between Users

  • Matching Job Seekers with relevant job opportunities
  • Enabling Employers to find suitable candidates
  • Connecting clients with relevant Freelancers
  • Facilitating communication between Users

3.3 Processing Payments

  • Processing transactions
  • Managing subscriptions
  • Sending receipts and invoices
  • Preventing fraudulent transactions

3.4 Communicating with Users

  • Responding to inquiries and support requests
  • Sending administrative notifications
  • Providing information about your account
  • Delivering service updates and announcements

3.5 Personalizing User Experience

  • Recommending relevant jobs, candidates, or services
  • Customizing search results
  • Suggesting profile improvements
  • Tailoring content based on your preferences and activity

3.6 Marketing and Promotional Purposes

  • Sending promotional emails about new features or services
  • Delivering targeted advertisements
  • Conducting surveys and collecting feedback
  • Offering special promotions or discounts

Note: You can opt out of marketing communications at any time through your account settings or by following the unsubscribe instructions in our emails.

3.7 Analytics and Research

  • Generating aggregate statistics about Platform usage
  • Conducting market research and analysis
  • Measuring the effectiveness of our services
  • Improving our understanding of employment market trends

3.8 Legal Compliance and Protection

  • Complying with legal obligations
  • Responding to legal requests and preventing harm
  • Enforcing our Terms and Conditions
  • Protecting our rights, privacy, safety, or property
  • Detecting and preventing fraud, spam, abuse, security incidents, and other harmful activities

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

4.1 Sharing Between Platform Users

  • When Job Seekers apply for jobs, their application materials and profile information are shared with the relevant Employer
  • When Employers post jobs, their job listings and company information are visible to Job Seekers
  • When Freelancers offer services, their profiles and service descriptions are visible to potential clients
  • When Users communicate through the Platform, their messages and related information are shared with the recipients

4.2 Service Providers and Business Partners

We may share your information with third-party service providers and business partners who perform services on our behalf, such as:

  • Cloud storage providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support services
  • Marketing and advertising partners
  • Verification and background check providers

These service providers are contractually obligated to use your information only as directed by us and for the purpose of providing their services.

4.3 Corporate Transactions

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 Legal Requirements and Protection

We may disclose your information if we believe in good faith that such disclosure is necessary to:

  • Comply with relevant laws or regulations
  • Respond to subpoenas, court orders, or legal process
  • Protect our rights, privacy, safety, or property
  • Protect the rights, privacy, safety, or property of our Users or others
  • Investigate and prevent fraud, security issues, or technical issues

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.6 Aggregated and Anonymized Data

We may share aggregated or anonymized information that does not reasonably identify you with third parties for various purposes, including:

  • Industry analysis
  • Demographic profiling
  • Marketing and advertising
  • Other business purposes

5. DATA RETENTION

5.1 Active Account Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services.

5.2 Inactive Account Data Retention

If your account becomes inactive, we may retain your personal information for a reasonable period to allow you to reactivate your account without loss of information.

5.3 Account Deletion and Data Removal

You can request deletion of your account at any time through your account settings or by contacting [privacy@jobs.tl]. Upon deletion:

  • Your profile will no longer be visible on the Platform
  • Your personal information will be deleted or anonymised, except as noted below

5.4 Legal and Compliance Retention Requirements

Even after you request deletion of your account, we may retain certain information as required by law or for legitimate business purposes, such as:

  • Resolving disputes
  • Enforcing our agreements
  • Protecting against fraudulent, abusive, or unlawful activity
  • Complying with legal obligations

5.5 Backup Retention

For technical reasons, information may remain in our backup systems for a period of time after deletion from our active databases.

6. YOUR PRIVACY RIGHTS AND CHOICES

You have several rights and choices regarding your personal information:

6.1 Account Information Management

You can update most of your account information directly through your account settings on the Platform.

6.2 Communication Preferences

You can manage your communication preferences by:

  • Adjusting notification settings in your account
  • Clicking the “unsubscribe” link in marketing emails
  • Contacting us at [privacy@jobs.tl]

6.3 Privacy Settings

You can control certain privacy settings through your account, including:

  • Profile visibility options
  • Resume visibility options
  • Who can contact you through the Platform

6.4 Access to Personal Information

You have the right to request access to the personal information we hold about you. To request a copy of your personal information, please contact [privacy@jobs.tl].

6.5 Correction of Personal Information

You have the right to request correction of any inaccurate personal information we hold about you. Most information can be corrected directly through your account settings.

6.6 Deletion of Personal Information

You have the right to request deletion of your personal information, subject to certain exceptions. You can delete your account through your account settings or by contacting [privacy@jobs.tl].

6.7 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. To request a portable copy of your data, please contact [privacy@jobs.tl].

6.8 Objection to Processing

You have the right to object to our processing of your personal information in certain circumstances. To object to processing, please contact [privacy@jobs.tl].

6.9 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

7. INTERNATIONAL DATA TRANSFERS

7.1 Cross-Border Data Transfer Mechanisms

Jobs.tl operates primarily in Timor-Leste but may transfer data internationally. When we transfer personal information outside of Timor-Leste or Australia, we implement appropriate safeguards in accordance with applicable data protection laws.

7.2 Data Protection in Different Jurisdictions

Different countries may have different data protection laws. When your information is in another country, it may be accessed by the courts, law enforcement, and national security authorities according to the laws of that country.

7.3 Safeguards for International Transfers

We implement appropriate safeguards for international data transfers, which may include:

  • Data transfer agreements incorporating standard contractual clauses
  • Ensuring recipients are in countries with adequate data protection laws
  • Obtaining your consent for the transfer
  • Implementing other legally compliant transfer mechanisms

8. DATA SECURITY

8.1 Security Measures

We implement reasonable security measures to protect your personal information, including:

  • Encryption of sensitive information
  • Secure socket layer (SSL) technology
  • Firewalls and security patches
  • Regular security assessments
  • Physical security controls for our facilities

8.2 Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law.

8.3 User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Selecting a strong password
  • Logging out of your account when using shared devices
  • Notifying us of any unauthorised access to your account

8.4 Staff Training and Access Controls

We limit access to personal information to authorized employees, contractors, and agents who need access to perform their job functions. These individuals are bound by confidentiality obligations and may be subject to discipline if they fail to meet these obligations.

8.5 Encryption and Protection Technologies

We use industry-standard encryption technologies to protect sensitive information during transmission and storage.

9. CHILDREN’S PRIVACY

9.1 Age Restrictions

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9.2 Parental Consent Requirements

If we learn that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible.

9.3 Deletion of Children’s Data

If you believe we might have any information from or about a child under 18, please contact us at [privacy@jobs.tl].

10. THIRD-PARTY LINKS AND SERVICES

10.1 Links to Other Websites

The Platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

10.2 Third-Party Integrations

The Platform may offer integrations with third-party services (such as social media platforms or productivity tools). Your use of these integrations may allow the third party to collect or share information about you. These third parties have their own privacy policies, which we encourage you to review.

10.3 Social Media Features

The Platform may include social media features, such as the Facebook “Like” button or LinkedIn sharing functionality. These features may collect your IP address and which page you are visiting on the Platform, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing the feature.

10.4 Payment Processors

Payment information is processed by third-party payment processors, whose use of your personal information is governed by their privacy policies. Our current payment processors include [payment processor names], and their privacy policies can be viewed on their respective websites.

11. COOKIES AND TRACKING TECHNOLOGIES

11.1 Types of Cookies Used

We use various types of cookies and similar technologies:

  • Essential cookies: Necessary for the Platform to function
  • Preference cookies: Remember your settings and preferences
  • Analytics cookies: Help us understand how you use the Platform
  • Marketing cookies: Used to deliver relevant advertisements

11.2 Purpose of Cookies

We use cookies and similar technologies to:

  • Authenticate users and maintain sessions
  • Remember your preferences and settings
  • Understand how you use the Platform
  • Improve the Platform’s performance and functionality
  • Deliver relevant content and advertisements
  • Analyze the effectiveness of our marketing efforts

11.3 Cookie Management

You can manage cookies through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Block third-party cookies
  • Delete cookies when you close your browser
  • Be notified when you receive a cookie

Please note that blocking some types of cookies may impact your experience on the Platform and the services we can offer.

11.4 Do Not Track Signals

Some browsers have a “Do Not Track” feature that signals to websites that you do not want to have your online activities tracked. Our Platform does not currently respond to “Do Not Track” signals.

11.5 Analytics and Advertising Technologies

We use analytics services (such as Google Analytics) to help us understand how users engage with the Platform. These services may use cookies and similar technologies to collect information about your use of the Platform and other websites.

We may also work with advertising partners to show you ads that we think may interest you. These advertising partners may use cookies and similar technologies to collect information about your activities on our Platform and other websites.

12. CHANGES TO THIS PRIVACY STATEMENT

12.1 Notification of Changes

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page.

12.2 Material vs. Non-Material Changes

For material changes to this Privacy Statement, we will provide more prominent notice, which may include email notification to the email address associated with your account.

12.3 Effective Date of Changes

Changes to this Privacy Statement are effective when they are posted on this page. The “Last Updated” date at the top of this Privacy Statement indicates when it was last revised.

12.4 Prior Versions

Prior versions of this Privacy Statement may be available upon request by contacting [privacy@jobs.tl].

13. CONTACT INFORMATION

13.1 Data Protection Officer

Our Data Protection Officer can be contacted at: Email: [dpo@jobs.tl] Address: [133 Toorak Road, South Yarra]

13.2 General Privacy Inquiries

For general privacy inquiries, please contact: Email: [privacy@jobs.tl] Phone: [0390020902]

13.3 Rights Request Submission

To submit a request regarding your privacy rights, please contact: Email: [privacy@jobs.tl] Online Form: [jobs.tl/privacy-request]

13.4 Complaint Procedures

If you have a complaint about our handling of your personal information, please contact us at [privacy@jobs.tl]. We will respond to your complaint within 30 days.

If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority.

14. REGULATORY COMPLIANCE

14.1 Compliance with Australian Privacy Principles

For Australian users, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about the APPs, please visit the Office of the Australian Information Commissioner’s website at [www.oaic.gov.au].

14.2 Compliance with Timor-Leste Data Protection Laws

We comply with applicable data protection laws in Timor-Leste.

14.3 International Compliance Considerations

For users in other jurisdictions, we strive to comply with applicable local data protection laws. However, our primary compliance frameworks are based on Australian and Timor-Leste requirements.

14.4 Regulatory Authority Contact Information

Australian Office of the Information Commissioner: Website: [www.oaic.gov.au] Phone: 1300 363 992 Email: [enquiries@oaic.gov.au]

By using Jobs.tl, you acknowledge that you have read and understood this Privacy Statement.

Last Updated: June 14, 2025