Nutanix Engineer / Networking IT Support Engineer – Timor-Leste Freelance Full Time

Job Summary

ITproposal is seeking a freelance Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments in Timor-Leste. This on-call role requires a highly skilled professional with strong technical expertise in Nutanix and networking technologies to diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining high customer service standards.

Key Responsibilities

• Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents
• Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism)
• Perform system upgrades, patching, and lifecycle management activities
• Troubleshoot and resolve hardware, software, virtualization, and network issues
• Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies
• Implement and support backup and disaster recovery solutions
• Respond to critical incidents and service requests within agreed response times
• Collaborate with global and regional teams on infrastructure and cloud-related projects
• Maintain accurate technical documentation, incident reports, and service records
• Ensure professional interaction with end users, stakeholders, and customers at all times

Required Skills & Experience

• Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering
• Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism)
• Experience supporting VMware and/or Hyper-V environments
• Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching
• Proven experience providing Break & Fix support in enterprise environments
• Ability to diagnose and resolve complex infrastructure and networking issues
• Experience with backup and disaster recovery solutions
• Scripting experience with PowerShell and/or Python is advantageous

Mandatory Requirements

• Valid CCNA Certification (Cisco Certified Network Associate)
• Minimum 90% pass score on the induction assessment
• Fluent English communication skills (spoken and written)
• Ability to work independently in customer-facing environments
• Professional demeanor and strong customer service orientation

Preferred Qualifications

• Nutanix Certification (NCP or higher)
• Experience with cloud platforms such as AWS, Azure, or GCP
• Knowledge of automation tools such as Ansible and Terraform
• Experience supporting enterprise networking infrastructure

Soft Skills

• Excellent verbal and written communication skills in English
• Strong professionalism and customer-facing skills
• Ability to remain calm and effective during critical incidents
• Proactive problem-solving mindset
• Strong organizational and time-management skills
• Ability to work collaboratively within distributed teams
• Commitment to delivering high-quality technical support and customer satisfaction

How to apply

Apply online at: https://www.linkedin.com/jobs/view/4453355922/
Original listing source: LinkedIn / External recruitment platform.